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One-on-one with Adam Sands of RedSands Campers

RedSands Campers are providers of fully equipped 4WD Campers for travelling and exploring Australia. Based in Bayswater, Western Australia, RedSands Campers started their journey with the mission of providing the best possible 4WD products for Australian self-driven adventures.

We caught up with Adam Sands, the founder and Managing Director of RedSands Campers, to talk about all things campers and trackers.

What is the story behind RedSands Campers?

Adam:  RedSands Campers came about through our family’s passion for travel. We are a family owned business. We designed these vehicles based on how we would want to travel ourselves. I had years of experience in the industry before starting up RedSands. And once we decided to get going, we hit the ground running with a few vehicles. It has grown organically ever since with a focus on high quality vehicles and really high level of customer service.

How did you come across BlackBox Control? 

A: It was actually through a corporate golf day! We started discussing about tracking and Neville, the Senior Account Manager for BlackBox Control, explained the advantages of being able to track your assets. At the time, I had a couple of vehicles that had been damaged by our clients. And without knowing what was wrong, you won’t know the truth behind the story. So for the avoidance of doubt for both sides, we put the trackers in and it gives us all the information we need.

What would you say are the biggest benefits of using BlackBox Control’s tracking services?

A: Probably the biggest benefit is getting the data on how our vehicles are being driven. This information is very reliable and it helps us in various ways with our business. The benefits go beyond a single solution as they are not just from a customer behavior perspective, but from a manufacturer perspective as well at times. And of course, it helps protect the client when they don’t do anything wrong either.

 

 

Could you think of a particular incident where the BlackBox Control solution has helped you?

A: The best thing about it all is the high accuracy of the tracking. There was an  incident just before Christmas 2017. One of our clients took the vehicles to a prohibited area. We got an alert immediately and flagged the client. Upon its return, there was approximately $3,500 worth of damage to the under body of the vehicle due to the speed at which it was travelling in that area.

The clients understood the obligations under the terms and conditions, and we were able to repair the car and bring it back to pre-hire conditions. If we didn’t have the tracking on the vehicle with such accuracy, we would have been none the wiser. Those damages would have presented themselves down the track, and it would have to come out of our pockets and hurt the business. It has tremendously helped us to be able to capture costs and damages as such in instances where our vehicles were damaged, and simultaneously it also gives the our a peace of mind that everything is transparently dealt here.

You have been with us for 18 months now and have 15 tracking units for your fleet. How has your experience been with us so far?

A: Nothing but fantastic! From the installation of the trackers into the vehicles, from Neville providing support and training to the staff, the whole process has been seamless. Neville has represented BlackBox Control by providing great level of hands on services. It’s imperative that all our staff understands how the tracking system works so they can use it efficiently and understand everything that it offers. It’s a very powerful tool for fleet management but it’s not easy to learn on its own.  Neville provided in-depth training and support whenever it was needed. That’s where the support helps.

There’s lots of tracking companies out there, and the differential is the experience and relationship you have with your clients. Whenever we have got any questions or if we need to set up new logins, or we need to pull out data…the response time has always been swift and that really makes a difference for us. From installers to the manager to the product: the whole experience with BlackBox Control has been fantastic.

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BlackBox Control’s mission is to empower Australian businesses with GPS Tracking and RedSands Campers is a prime example of our commitment to that mission.

To find out more of what we can do for your business, call us at 1300 766 764 or fill up the contact form here.

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Top 5 Reasons To Use GPS Tracking For Your Fleet in Australia

With Australia’s unique economy, many businesses utilize fleets for business operations . Existing businesses who use GPS Tracking for fleet management already know the importance of the technology, but if you are new to the industry and still unsure about GPS Tracking – here are top 5 reasons why you need to use GPS Tracking for fleet management in Australia.

Fuel Cost Reduction
GPS vehicle tracking features can almost always let you to monitor and subsequently help reduce fuel costs. One such feature is monitoring the speed of your vehicles. Maintaining the speed limits can significantly affect the fuel usage and in turn reduce the amount of fuel used by your vehicles. BlackBox Control’s vehicle tracking solutions provide speed information and alert you, so that you are aware when a vehicle exceeds set speed thresholds. Upon cross referencing with other relevant data, you can make an informed decision of how efficiently you can use your fuel.

Furthermore, you can track if your vehicle is on idle mode. Excessive idling has contributed to high fuel costs for many businesses in Australia. Unproductive usage of fuel for climate control can cut a hole in your pocket. GPS Tracking allows you to reduce idling times by alerting you when vehicles idle longer than a preset duration so you can take corrective action. You can also monitor routes taken by drivers and consider more efficient ways in which to operate your fleet.

Driver Performance
Drivers are an integral part of your fleet management. Therefore, it is paramount to your business to know what GPS Tracking can do to help the drivers of your fleet.

BlackBox Control provides a variety of information regarding driving behaviour, including vehicle speed, engine start-up and shut-down, idling time and of course, mapping movement.

This information will allow your business to have practical policies for driving and training your drivers for efficiency. It can also help you to manage risks in the case of curbing unwanted behaviours such as excessive speeding, vehicle idling and tardiness if initiated by the driver.

Increasing Security and Safety
GPS Tracking can help improve security and safety of your staff and your fleet. For instance, if your business is in the mining industry and it requires movement of your vehicles in remote locations, you need to be able to know the whereabouts and status of staff. GPS Tracking your fleet can alert you in the case of stolen vehicles, accidents and poor driving behaviours. Whether it’s a working day or after-hours – you can stay alert if a vehicle is used outside the guidelines.

BlackBox features include alerting functions that let you know when vehicles are due for routine maintenance. Proper maintenance ensures that your vehicles are compliant with safety guidelines and can help reduce repair costs in the long run.

Enhancing Customer Service with Improved Routing and Dispatching
Customer service is integral part of any business. A proper tracking platform, like BlackBox Control provides, gives the ability to direct drivers to a job site – which in turn lets you provide immaculate service for your customers.

Fleet owners know the exact location of every fleet vehicle. This gives dispatchers the ability to effectively direct drivers to any job site, or redirect drivers due to delays and changing circumstances.

GPS Tracking solutions also allow you to locate and dispatch the closest vehicle to any job site. In doing so, fleet managers will know if drivers use the vehicles for unauthorized journeys or take extended routes to job sites. This reduces fuel usage and vehicle mileage, and increases the number of jobs completed per day.

Better routing and dispatching helps you get to your customers more quickly. You will also be able to determine when a vehicle arrived on a job and when it left, providing accurate and verifiable proof of services.

Using Reports and Alerts
GPS Tracking solutions allow you to generate concise and easy to understand reports on a daily, weekly or monthly basis. In addition, you have the ability to gain instant access to reports at the click of a few buttons. The data can be organized to give you information about daily vehicle activity, speeding violations, violations of company driving policy, a complete list of vehicle starts and stops, excessive idling times and much more.

GPS Tracking platforms can allow you to have extensive historical reporting functions. Using data mining techniques, you can compare the performance between two employees, or compare an employee’s performance against the company average in areas such as speeding, idling, kilometers driven and engine on or off times.

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If your business is new to GPS Tracking, then it is high time for you to integrate GPS technology and when it comes to GPS Tracking, you have to look no further than BlackBox Control. Our industry expertise and credibility that come with a TCA certification and alignment with ISO 9001:2015 among many others. Rest assured, BlackBox Control is a leading name for GPS Tracking in Australia that provides you the solution you need.

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The website is live!

We are live with our website! Keeping in line with our resolutions going into the new financial year, we have worked on a brand new look for our website.

As you navigate, you will find the website has a modern new look with a focus towards simplicity and relevancy. The challenge was to migrate information from the previous website whilst maintaining the crucial aspects of our dynamic range of products and services.

This is only the first phase of our launch, so going forward you will see more changes embracing and showcasing the values of BlackBox Control.

We will see you around.

The BlackBox Control Team.